A problem which I reported to ITS in late August has apparently not been fixed yet. On the public computers, users can't save PDF files or web pages directly to a USB key or to a floppy disk. If they try to do this, they get an error message: "This operation has been cancelled due to restrictions in effect on this computer," as if they were trying to download software to the machine. (This is separate from the continued problem of opening attachments from webmail.)
For now, if a user wants to save a PDF or a web page to a USB key or a diskette, here are two ways to do it:
1. Save the file to User Files. Then, drag or copy the file from User Files into the USB drive or the floppy drive. How to have both User Files and another drive open at once? you ask. Well, go to Start > Programs > File Utilities > Browse User Files, to open User Files. Then go to Start > Programs > File Utilities > Browse USB Drive (or Browse Floppy Drive), to open the other drive and drag the saved files into it.
or 2. Click 'Save.' A dialog box will pop up, showing User Files as the destination. Click on the "Up One Level" icon (a folder with an arrow superimposed on it), click on My Computer, then select the G:USB drive or the A:Floppy drive.
The problem described here only affects PDF files and web pages. Documents in Word, Power Point, and Excel can be easily and directly saved to a USB or a diskette without any workarounds.
I'll ask ITS if they know when we can expect a fix for this problem.
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