Showing posts with label ILL. Show all posts
Showing posts with label ILL. Show all posts

Tuesday, July 15, 2008

HBS Case Studies: A Conundrum

A little known fact: Harvard Business School Case Studies are not held at any of our libraries, not even at Baker.

They are listed and made searchable online via the Harvard Business Publishing website. They come with a fee, however.

If you have patrons who need a case study, ILL is the route to go. They'll treat the request as any other, obtain the information, and absorb the cost.

Tuesday, February 20, 2007

Master Microfilms: what you should know

They've reared their ugly heads again, this morning, with a request for Sweeney Todd. The particular version the patron needed appeared in the catalog as "Master Microfilms" and was not otherwise listed as available in HOLLIS.

A call to Imaging Services confirmed that the item could be reproduced (at a cost, of course). Turn-around time is typically 5-10 working days. Patrons who go this route should be directed to the Imaging Services office in Widener, Room G-81.

However: there's a better, cost-effective option for students and FAS affiliates: ILL.

I confirmed that non-circulating items, like Master Microfilms, can be ordered this way.

Wednesday, January 10, 2007

ILL: What I didn't know

Today, at the Reference and Access Services Council (RASC) meeting, I learned something that took me by surprise. Perhaps it's news to you, too.

If an item is checked out (or all copies of the item have been checked out), you can -- and, in fact, are advised to -- suggest that the patron put in an ILL request.

I had long been under the (apparently false) impression that ILL requests for Harvard-owned materials were verboten (except when they carried the designation "lost" or "missing." I've passed that message along to many students over the years, unfortunately.

Of course, for papers due within a very short time frame, ILL is perhaps no better an option than placing a "hold" on the Harvard copy. But if the question comes up, as it sometimes does in instruction sessions, you now have the straight story.

The Widener ILL web page makes no mention of this exception. Nor does it identify Baker and Countway as libraries that provide internal ILLs to Harvard affiliates.

I've emailed Marilyn about the web page in the hopes that a sentence or two might be added, if only to clear up librarians' lingering confusions. She's agreeed to see what she can do.