Beyond Google: How do students conduct academic research?. A summary of the findings (along with some interesting comments (including a U of Washington strategy) is also available via the Chronicle of Higher Education.
Recently published in the Journal of Library Administration, 46.2 (2007): 3-16 is an article by Fred Heath, Director and Vice Provost of the UT-Austin Library system. His topic: the rationale behind the closing of the undergraduate library there. Much for thought.
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