Support for Cafe Computers

A student who was using a computer in the Cafe just asked me to help him use SecureFX to download documents he had scanned. This made me realize that, even if all the reference workstations follow us down to Level 1, students using the Cafe computers will still need the kind of support that Reference currently provides -- not just "tech support" narrowly speaking, but all manner of help with e-resources, too.