Monday, April 02, 2007

Articles from ScienceDirect

This morning a patron was unable to open PDFs of articles from journals in Elsevier's ScienceDirect database. (The PDFs appeared to open, but all the pages were blank.) He was using Internet Explorer. We discovered that Firefox would open the PDFs properly, with full content on the pages. The problem with Internet Explorer only lasted temporarily; I tried a couple of machines soon after, and the PDFs from ScienceDirect opened correctly in IE. However, if you encounter a similar problem with accessing a web-based resource, you might try switching browsers.

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